Secure Online Automated Routing (SOLAR)

You must be logged into Pulse prior to using SOLAR

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SOLAR has moved to the Cherwell Self-Service Portal

SOLAR gets a new home on the Cherwell Self-Service portal as of August 15, and team members can expect a better user experience after the move.

Secure Online Automated Routing (SOLAR) requests for access to systems such as Lawson, Cerner, network drives and VPNs, will look a bit different, but they will be easier to navigate after the move to the self-service portal from Pulse.

Pulse is being decommissioned in 2019; this change is one of many being made to online systems and links to redirect team members to secure resources they need to do their jobs.

Here’s what team members can expect after the change:

• Current SOLAR link locations will not change
• Clicks will automatically redirect team members to the IU Health Cherwell/Self-Service portal
• Team members will experience an easy-to-navigate page, search capabilities and a catalog of requests, each with a description to help them make informative decisions when identifying requests.

What will I see when I log in to SOLAR?

New SOLAR: New SOLARs after August 15, 2019 will be submitted through the Cherwell Self-Service Portal and no longer allowed to be created on Pulse.

My Request List: This link contains the details of each individual request and its status. The progress of each request can be tracked from this location.

THE DETAILS IN THIS LIST ARE ONLY SOLARs PREVIOUS TO AUGUST 15, 2019.

• SOLAR on the Cherwell Self-Service Portal